Shipping & Returns
Shipping Policy
We’re happy to offer free ground shipping on:
-
Retail orders over $150
-
Wholesale orders over $250
For U.S. retail orders under $150, a flat $5.95 shipping fee applies. Ground shipping typically takes 3–5 business days from the time you place your order to delivery. Please note that during holidays or promotional periods, shipping times may be slightly extended.
For wholesale orders under $250 or if you’d like to request expedited shipping for retail purchases, please contact us at info@equiceutica.us.
At this time, we do not offer international shipping.
Return & Refund Policy
At EquiCeutica, we stand behind our products with confidence.
Unopened items purchased directly through the EquiCeutica website may be returned for a full refund within 30 calendar days of purchase.
Please note: We are unable to process returns or exchanges for products not purchased directly from our website. If you bought our products through a wholesaler or another retailer, please contact them directly regarding their return policy.