Terms & Conditions

General

- Transfer of Agreement: We may transfer our rights and obligations under these terms to another organization. You may only transfer your rights or obligations to another person if we agree to this in writing.

- Third-Party Rights: This Agreement is between you and EquiCeutica LLC. No one else has any rights under this Agreement, except someone to whom you lawfully transfer your guarantee.

- Severability: Each paragraph of these terms operates separately. If a court or relevant authority deems any part unlawful, the rest will continue in full effect.

- Enforcement Delay: Even if we delay enforcing any part of this Agreement, we retain the right to enforce it later. For example, if you miss a payment and we do not immediately take action, we can still require payment at a later date.

Governing Law

These terms are governed by the laws of the United States of America and the State of Arizona. Any legal action regarding our Products must be brought in the Arizona courts. Other countries may have laws that differ from those in the U.S.

Dispute Resolution

All disputes related to this website must be resolved in a federal or state court located in Arizona.

Updates to Terms

We may update these Terms and Conditions at any time by posting changes on our website. It is your responsibility to check this page periodically. Continued use of our site or Products after changes constitutes your acceptance of the new terms.

POLICIES

Returns Policy

We stand behind our Products. Unopened items purchased directly from the EquiCeutica website may be returned within 30 calendar days for a full refund.

We cannot process returns or exchanges for items not bought directly from us. If you purchased our Product from another retailer or wholesaler, please contact them directly regarding their return policy.

Shipping Policy

- Free Shipping:

- Retail orders over $150 (within the U.S.)

- Wholesale orders over $250 (within the U.S.)

- Standard Shipping:

- Flat rate of $5.95 for retail orders under $150

- Delivery time: 3–5 business days (may vary during holidays and promotions)

- For wholesale orders under $250 or expedited options, email us at info@equiceutica.us.

- International Shipping: Currently, we do not ship outside the U.S.

PRIVACY POLICY

1. What Information Do We Collect?

When you make a purchase or browse our website, we collect information like your name, email, address, and IP address. This helps us process your order and improve our services.

2. How Long Do We Keep Your Information?

We retain your data only as long as necessary to fulfill the purpose it was collected for, including legal and accounting obligations. We may also keep anonymized data for research and analysis indefinitely.

3. Consent

By placing an order or interacting with our services, you consent to the collection and use of your personal information. You can withdraw your consent at any time by contacting info@equiceutica.us.

4. Disclosure

We may disclose your information if required by law or if you violate our Terms of Service.

5. Data Storage

Your data is stored securely on servers behind a firewall. Payment information is encrypted using SSL technology.

6. Third-Party Services

We use third-party providers to help run our services (e.g., payment processors). These providers have their own privacy policies, which we recommend reviewing. Your data may be subject to laws in their jurisdictions.

7. Security

We take reasonable precautions to protect your information using industry-standard measures. While no system is 100% secure, we strive to maintain a high level of data security.

8. Cookie Policy

We use cookies to personalize your browsing experience and improve our services. You can manage cookie preferences via your browser settings. Some cookies are essential for using our website.

9. Confidentiality

Information related to your orders is treated as confidential. You may request access to your personal data at any time. We may require verification to ensure requests are legitimate and secure.

10. Changes to Privacy Policy

This policy may be updated from time to time. Changes take effect immediately upon posting. If we make significant changes, we will notify you via the website.

Questions and Contact

To access, correct, or delete your personal data, or for general inquiries, contact our Privacy Compliance Officer at info@equiceutica.us.